Return Policy & Satisfaction Guarantee
We stand behind the quality of our products and offer a 60-day money-back guarantee on all orders, even if the containers are empty. If you are not completely satisfied with your skincare results, you may return the products for a full refund of the purchase price.
Return Process
- 1.Initiate Your Return
Log into your account and visit the 'Order History' section to select the items you wish to return and generate a Return Authorization Number.
- 2.Print Shipping Label
Download and print your prepaid return shipping label provided through our online returns portal to ensure trackable delivery back to our warehouse.
- 3.Pack Your Items
Securely place the products, including any empty bottles or jars, into the original packaging or a sturdy box and attach the shipping label to the outside.
- 4.Receive Your Refund
Once your return is received and processed at our distribution center, a refund will be issued to your original payment method within 10 to 15 business days.